Terms of Service

 By ordering a custom pet portrait (cartoon/realistic), you agree to the following: 
 
Payment
Payment will be made via payment methods on my website. Unless otherwise agreed upon in writing, commissions will start when payment is made in full. 
 
Processing Time
Turn around time will vary depending on my current order queue. The most up to date processing time will be updated on my website on my home page. An email will also be sent after an order is placed with an estimated turn around date. 
 
If you require a commission by a certain date, please inform me prior to placing your order and I will do my best to accommodate. Rush fees may be applied. 
 
Revisions & Approvals
If you are unhappy with your portrait order, I will happily offer one complimentary revision. Please make sure to include ALL revision requests at the time of the initial revision. Any requests thereafter will be subjected to a fee. Once the portrait is approved, the composition of the portrait will not be changed. Any mistakes made on my behalf will be corrected. 
 
Refunds & Cancellations
You may receive a full refund on a commission if no work on my part has begun. 
Work in progress, finished, approved and received work will not be refunded. 
 
Rights
Unless agreed upon prior in writing, such as for commercial-grade work, All artwork produced by me is copyright to SketchesBySkip and I retain the rights to the artwork produced. This includes the right to distribute, print, sell, re-post and upload or edit.
 
If you do not want your artwork to be uploaded online, please indicate so in your order form. Customers may use their finished portrait for personal, non-profit, and non-commercial use only.